Terms & Conditions

1. Acceptance of Terms

By engaging our services, you (“Client”) agree to be bound by these Terms & Conditions. These Terms govern all Human Resources consulting, advisory, recruitment, compliance, coaching, training, and related services provided by our practice.

2. Services

We provide professional Human Resources services, which may include:

• HR consulting and strategic advisory
• Coaching
• Employee relations support
• Recruitment and talent acquisition
• Policy and handbook development
• Performance management guidance
• HR compliance consulting
• Workplace investigations
• LeadershipTraining and development
• Compensation and benefits consulting
• Other HR-related services as agreed in writing

The scope of services will be outlined in a separate proposal, and service agreement.

3. Client Responsibilities

The Client agrees to:

• Provide complete and accurate information.
• Cooperate in a timely manner.
• Designate an authorized contact person.
• Ensure compliance with applicable employment laws unless responsibility has been specifically delegated in writing.
• Make business decisions based on independent judgment.

4. Fees and Payment

• Fees are specified in the applicable proposal and agreement.
• Invoices are payable within the agreed payment period.
• Late payments may incur interest and collection costs where permitted by law.
• Additional work outside the agreed scope may be billed separately.

5. Confidentiality

We will maintain the confidentiality of all non-public information received from the Client except where disclosure is:

• Required by law;
• Authorized by the Client; or
• Necessary to perform the agreed services.

The Client agrees to protect our confidential materials and proprietary methodologies.

6. Data Protection

Both parties agree to comply with applicable privacy and data protection laws.

Where personal employee information is shared:

• Information will only be used for the agreed services.
• Appropriate security measures will be maintained.
• Sensitive information will only be accessed on a need-to-know basis.

7. Employment Law Compliance

Our advice is based on information provided by the Client and applicable laws at the time the advice is given.

We do not guarantee that:

• Government agencies or courts will adopt our recommendations.
• Future legal developments will not affect prior advice.

Legal advice should be obtained from qualified legal counsel when appropriate.

8. No Attorney-Client Relationship

Our HR services do not constitute legal representation. Nothing in these Terms creates an attorney-client relationship.

9. Recruitment Services

Where recruitment services are provided:

• Hiring decisions remain solely with the Client.
• We cannot guarantee candidate performance or retention.
• Background checks and employment verification remain the Client’s responsibility unless expressly included in our services.

10. Intellectual Property

Templates, manuals, policies, reports, presentations, and other materials created by us remain our intellectual property unless otherwise agreed in writing.

Clients receive a non-exclusive license to use deliverables internally for their own business purposes.

11. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for indirect, incidental, consequential, punitive, or special damages.
• Our total liability arising from the engagement shall not exceed the fees paid for the specific services giving rise to the claim.

12. Indemnification

The Client agrees to indemnify and hold us harmless from claims arising from:

• Inaccurate or incomplete information provided by the Client;
• The Client’s employment decisions;
• Misuse of our advice or documents.

13. Independent Contractor

We provide services as an independent contractor. Nothing creates an employer-employee, partnership, joint venture, or agency relationship.

14. Cancellation and Termination

Either party may terminate the engagement upon written notice unless otherwise agreed.

The Client remains responsible for payment of services performed up to the termination date.

15. Force Majeure

Neither party shall be liable for delays or failures caused by events beyond reasonable control, including natural disasters, government actions, labor disputes, cyber incidents, or communication failures.

16. Electronic Communications

The Client consents to communications by email and electronic document delivery. While reasonable security measures are used, electronic communications cannot be guaranteed to be completely secure.

17. Governing Law

These Terms shall be governed by the laws of the jurisdiction specified in the applicable service agreement, without regard to conflict of law principles.

18. Dispute Resolution

The parties agree to attempt to resolve disputes through good-faith negotiation before commencing litigation or arbitration, unless immediate legal relief is necessary.

19. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

20. Entire Agreement

These Terms, together with any proposal, engagement letter, statement of work, or service agreement, constitute the entire agreement between the parties regarding the services.

21. Amendments

We reserve the right to update these Terms from time to time. Updated Terms will apply to future engagements unless otherwise agreed in writing.

22. Contact Information

Questions regarding these Terms & Conditions should be directed to the contact details provided on our website or engagement documentation.